Frequently Asked Questions

We offer a comprehensive range of cleaning solutions including residential, commercial, and specialized services. Our offerings include regular domestic cleaning, deep cleaning, end-of-lease cleaning, office cleaning, Airbnb turnovers, as well as post-event and post-construction clean-ups.

Our rates vary depending on the type of service, the size of the space, and the frequency of cleaning. We offer hourly rates for recurring services and custom quotes for once-off, deep, and specialized cleanings. Please contact us for a detailed and transparent quote tailored to your specific needs.

You can easily schedule an appointment by filling out the quote form on our website's contact page. Alternatively, feel free to call or text us at our Durban or Johannesburg numbers listed on the site.

Our cleaning teams are available Monday to Saturday, from 8:00 AM to 5:00 PM. We can sometimes accommodate special requests for services outside these hours, including Sundays for large projects.

We are committed to the health of your space and the environment. We primarily use high-quality, eco-friendly, and non-toxic cleaning products that are effective and safe for families, pets, and employees.

Quality is at the core of our service. All our staff members undergo rigorous training and work under the guidance of experienced supervisors. We also perform regular quality checks and encourage client feedback to ensure we consistently meet and exceed high standards.

Yes, absolutely. XYZSolutions is fully insured and bonded. We carry comprehensive liability insurance to protect our clients, their property, and our staff, giving you complete peace of mind.

Yes, we are happy to accommodate special requests. Whether you need inside-the-oven cleaning, window washing, or focusing on a specific area, just let us know when you book your service, and we will tailor the cleaning to your needs.